The quality and considerate service of Guanba in Taiwan will be convenient for you to travel all over Taiwan.

The quality and considerate service of Guanba in Taiwan will be convenient for you to travel all over Taiwan.

(Taiwan TB News Network / reporter Chen Mingzong) in order to provide convenient sightseeing services for domestic and foreign tourists in Taiwan, the "Taiwan Tour bus" excellent management, the best quality route and the best service personnel were announced on the 24th, and the award ceremony was held at the Taipei Tourism Service Center of the Tourism Bureau. This year, it has been selected as the top 3 for service quality optimization, the top 10 for the best quality route, 1 for service quality award and 7 for best service personnel.

In order to guide "Taiwan sightseeing bus" operators to continuously provide better service quality for tourists, and to review the promotion results, the Tourism Bureau of the Ministry of Communications entrusts the third fair unit to carry out the operation of service quality improvement and optimization evaluation every year. Excellent units and personnel are selected to award bonuses, medals or certificates The "Taiwan Guanba" set of tourism products has been launched since 1993, which has become a high-quality brand of Taiwan tourism with high-quality, diversified itinerary and convenient and intimate service.

After being evaluated by experts and scholars and surveyed by tourists, this year's "Taiwan Guanba" selected the top three operators for service quality optimization as Pingtung Travel Service, Rural Travel Service, Hongxiang Travel Service and Marshal Travel Service (tied). There are 10 best quality routes. They are Flying Travel Service-Ilan Literature and Art style two-day Tour, Pingtung Travel Service-Kenting Sea and Land experience Line half-Day Tour, Rural Travel Service-Penghu leisurely half-Day Tour, Pingtung Travel Service-Hengchun Peninsula East coastline half-day Tour, Jinjian Travel Service-Foguangshan half-Day Tour, Yirong International Travel Service-Xueba National Park Fog and Natural amorous feelings two-Day Tour, Daqingxing Travel Agency-exchanges between Hakkas and Wenqing-one-day tour of Taoyuan Longtan, Jinjian Travel Agency Tainan ancient capital-Wushan one-day tour, Marshal travel agency-Yunlin culture collection of traditional art essence one-day tour and Hongxiang travel agency-Keelung Port, Yeliu, North Coast half-day tour. The winner of the award for excellent service quality is the aviator travel agency. The best service worker award was won by Washington Travel Agency Xiao Ping; Hongxiang Travel Service Joseph, Chiu Jianxiang and Lin Shiyi; Pingtung Travel Agency Xu Pingting, Wang Chenan and Han Xing Travel Service Liao Tangshou.

The Tourism Bureau of the Ministry of Communications points out that "Taiwan Tour bus" is a tourism product brand promoted by the Tourism Bureau, starting from important traffic nodes such as hotels, airports, and high-Taiwan railway stations. the tourism service model of special cars to domestic major tourist attractions has so far matured, with international tourists as the main source of tourists in previous years, accounting for about 68%.

Zhang Longlin, chairman of the Taiwan Guanba Association, said that affected by the global COVID-19 epidemic, the border is almost closed, and all 17 million overseas tourists stay at home every year; in fact, the crisis is also a turnaround. In response to the epidemic period, "Taiwan Guanba" should transform from the practice of focusing mainly on international tourists in the past to focusing on the international travel market, so as to increase the source of tourists and expand the number of customers.

Director Zhang Longlin said that it is expected that in the near future, representatives from all walks of life of industry, government, and school will be invited to hold a "conference on research and guidance on the transformation of Taiwan's Guanba" to jointly discuss the transformation of "Taiwan's Guanba", so as to effectively guide the transformation of the industry. innovate quality brand image and value. In the future, we will continue to assist in matters related to integrated marketing and the improvement of service quality. We hope that the operators of "Taiwan Guanba" will make concerted efforts to innovate and plan the contents of the itinerary according to the CITS market, and work together for the transformation and improvement of "Taiwan Guanba".

Zhang Longlin, Chairman of ▲ Taiwan Guanba Association